VoIP-technology comprises modern techniques of communication that are now being actively developed, displacing other ways of communication, in particular, obsolete fixed PSTN. In the future, experts predict that the VoIP termination will completely replace it.
Companies increasingly prefer Internet telephony because of the quality, cheapness, and efficiency of communications. This trend will only grow next year. According to specialists, the connection to this type of telephony and installation of equipment will become very common.
As a result, universal compact communication devices will become even more in demand. Experts predict that next year, there will be more than a billion people using mobile devices in the world. Therefore, remote control of the VoIP system by mobile phone is important. By installing GoIP equipment, you can manage it remotely today. According to experts, the time when GSM-applications to control the equipment will be substantially more are just around the corner.
After all, demand creates supply. As competition increases, customers' requirements for quality and VoIP-communication capabilities are expected to enhance. Providers now need to improve their services, investing in their operations more funds.
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The competition is expected in the field of IP-phone manufacturing as well. According to technical experts, many of the functions of these devices have already been used in GSM-phones, tablets, netbooks, so producers of outdated IPs already need to improve their models.
But along with the bright prospects for the improvement of means of communication, VoIP system can become quite vulnerable. Experts predict an increase in malicious hacker attacks for the purpose of hacking. Companies should prepare in advance for network attack attempts. Investment in high-quality VoIP-equipment and reliable protection software will be the optimal solution.
Moreover, the load on the IT-systems will increase. By 2020, technological innovations that provide more reliable Internet connection and the ability to connect devices of different formats is likely to emerge. Experts predict that more new CRM and API-systems will be introduced. These VoIP solutions are popular today.
Over time, the voice transmission may be non-core to the IP system. According to an independent telecom analyst Jon Arnold, in the future voice commands may be used to perform most of the everyday business tasks.
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