Selecting the VoIP Headset
Selecting the VoIP Headset
19-May-2016 14:00

Selecting the VoIP Headset

The number of companies that use the VoIP-systems keeps increasing. Especially popular they are for online retailers and various call-centers, which have to make numerous calls during the day. When a business look for the optimal solutions for VoIP-communications, leaders, first of all, pay attention to the type and characteristics of the equipment, with the audio component of the product to be the last to consider.

However, this approach is not entirely true, as voip headsets play a very important role in the overall performance of all IP-telephony system. The formation of impressions of the use of the equipment depends on them. If the headset is uncomfortable for employees, distorting the sound or making it difficult to operate, the process of adapting to its use will be very slow. Naturally, it will impact on the performance of the company. Therefore, we recommend selecting these products intelligently.

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The main types of VoIP headsets

There are two main types of VoIP-sets:

  • Wired;
  • Wireless.
  • The first option is more appropriate for an intensive IP-telephony use. Wireless systems are the ideal solution for those who need to always "be in touch" not only in the immediate workplace but beyond. This type of headset is designed based on Bluetooth and Dect.

    You should choose a suitable option in line with the company's needs and challenges your employees face. Wired headsets can be connected in several ways:

    • Through the adapter cord;
    • With the help of the sound processor;
    • To a laptop or desktop computer USB-port (with or without adapter);
    • To the sound card connector.

    Wireless headsets can be connected to a computer, an IP-phone or a smartphone.

    The main criteria for choosing the VoIP-Headset

    When choosing the ultimate audio-guided solutions for IP-telephony, you should know several basic parameters:

    • The headset to be easy to use and wear;
    • Good sound quality;
    • The use of noise reduction technology;
    • Digital signal processing;
    • Faultless integration with VoIP-systems.

    When using a high-quality headset, the business voip service will ensure the maximum efficiency of your company.

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