Attracting customers is one of the most important components of a successful business in any area. Today, companies can promote their product or service through multiple channels - using e-mail newsletters and advertising in social networks, in addition to voice communications. But, even with such an abundance of communications, telephony continues to occupy a dominant position. The ability to communicate in real time, including the purpose of collecting data for marketing intelligence, is still achieved by means of telephone calls. For businesses of any size, the optimal solution will be the organization of IP telephony, which will save the budget significantly.
But even having made the decision to move from a traditional to a modern VoIP communication system, the head has to make a choice. Nowadays, there are two options of the VoIP-solutions: classic and cloud. The first involves placing all the necessary equipment - voip gsm gateways, a hardware PBX, SIM-bank and others directly in the server room of your company. The second solution is based on the principle of remote access to equipment. Your telephones are connected to the voip gateway through the Internet provider, whose equipment is placed in the cloud data center.
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Features of the cloud VoIP-solutions
The main thing that attracts cloud IP-telephony system users is their lower cost in comparison with the classical one. You do not have to buy VoIP equipment, for example, China Skyline or Ejoin Tech. You only pay a certain amount each month, which depends on the number of users of the system. Of course, this solution is not beneficial to everyone. In some cases, it is more appropriate to buy the china voip equipment for the organization of your IP-based networks, in order not to pay for it every month. In turn, the cloud system would be a good option for small businesses where the number of employees does not exceed 15.
However, even large companies often prefer "cloud-based" VoIP-solutions. This is due to the fact that their use can significantly save on the gsm termination equipment maintenance. If there are any faults or breakdowns, the provider must eliminate them. As a result, the company reduces not only monetary but also time-consuming, which has a positive impact on your business.
A look into the future
Before deciding on the type of your future VoIP-system, you should consider its application in the long term. With the development of your business and improvements in the field of IP-telephony technology, your equipment can quickly become unusable. The VoIP market is developing dynamically. There are always new models of gateways and IP-PBX hardware produced, with the old ones withdrawn from production. There arises the problem of compatibility between the various devices of the system, in accordance with the standards, on which they operate. This requires regular replacement of your existing equipment.
In the case of cloud VoIP-solution, everything is easier. The provider independently deals with all matters relating to the equipment, including the purchase of more advanced models. He is interested in the fact that all devices should be compatible with each other so that the system works correctly.
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