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GSM termination for “dummies”: why do you need to record calls
GSM termination for “dummies”: why do you need to record calls
29-Jul-2019 14:09

GSM termination for “dummies”: why do you need to record calls

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In the voice traffic termination business, the amount of profit depends on many factors. One of these factors is the quality of traffic, which the originator supplies to the GSM gateway owner. The "purer" it is and free interference and communication breaks, the higher will be the earning, since in this case the number of "zero" and short calls will be reduced to minimum. The terminator literally earns every minute, so the quality of traffic is important. But how can you check it?

The quality of the minutes supplied by the originator, as well as the stability of the route provided by the terminator, is indicated by the ACD and ASR statistics (indicators of average call duration and the ratio of successful calls to unsuccessful ones). But the terminator finds out these numbers after the fact and cannot always determine the cause of the low ACD and ASR. The reasons can be bad traffic, unstable Internet connection or untimely topping up of the SIM-cards’ balance. Therefore, it is recommended to make call records to listen to and make sure that the voice communication quality is good.

GoAntiFraud clients have an opportunity to use the Call Recording software module for this purpose. It allows saving the records of calls made via SIM-cards and listen to them. Thus, it becomes possible to quickly analyze why ACD and ASR on channels are falling, and to understand whether the originator delivers high-quality traffic - voip premium minutes.

When using the Call Recording module from GoAntiFraud, recorded calls are stored on the server for 24 hours. Calls are rerecorded every day. The use of this module in the work allows you to increase profits by reducing the number of "zero" and short calls.

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