Nowadays, VoIP telephony is becoming more popular. Many companies use modern VoIP solutions, which can significantly help to save on communication. However, some of them partially modernize telephony, using a stationary PSTN system as a base, with analog FXO/FXS gateways installed.
Such devices allow getting access to the city telephone network and the opportunity to receive incoming calls. Gateways that have 8 FXO and FXS channels are the most popular. The FXO are used for connection to the PBX, the FXS for connection to analog telephones. Using the system, the PBX is used to specify the IP gateway address, the route, and the router configuration.
However, the VoIP system must be properly set up. Also, you need to create credentials correctly as this determines the successful organization of the company's VoIP telephony. In this case, it is better to combine gateways into one group and assigning them a single number. If the line connected to the FXO port is busy, the gateway will automatically make an outgoing call.
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For FXS and FXO channels, you need to specify "connection plar". In other words, you need to create a hot line to make a call to the specified number and so on, in case the main line is busy. To do this, you should create a route to the remote gateway. On the webpage, you should turn on the "HotLine" option, specifying the numbers to which incoming calls will be redirected. For FXS ports, it is important to specify the number of each employee to connect to the gateway. Be sure to configure the WAN connection, using the optimal type of Static IP connections. Then assign a name to the interface and configure routes and accounts, creating dial-peers for analog ports. After the installation of the first gateway is completed, the others are set up in a similar manner.
To organize VoIP telephony, all data must be correctly registered. VoIP must be tuned so that gateways can be found using the IP address so that they receive calls. Otherwise, the system will need to be reinstalled. In order to avoid such a problem, it is better to immediately invite an experienced specialist who has repeatedly configured the VoIP system.
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