Today, VoIP telephony is gradually replacing traditional PSTN because it provides a cheap and high-quality connection. However, active communication requires a powerful IP PBX that allows making/receiving more than a hundred calls a day. The customer service and call centers should have a convenient, fast and well-functioning communication system designed for the high daily load.
Skillfully customized software plays a huge role in this issue. Experts point out that more and more users prefer to install software and apps for fixed communication, as well as for GSM, which is more convenient compared with the installation of the hardware PBX. On the other hand, the VoIP software on the devices must be compatible and work together seamlessly. Otherwise, communication failures and deadlocks cannot be avoided.
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Calls via IP-PBX are made via "computer-to-computer" or "computer-to-phone". To carry out the "computer-to-computer" call model, users set up the IDT and Net2Phone DotDialer. The latter is the best to install for the organization the VoIP-communication for the "computer-to-phone" model. In this case, many users DotDialer usually replace the software for Net2Phone.
In orde to have your VoIP system operating seamlessly, it is also essential that all programs are compatible with the basic Internet protocols, in particular, the SIP. When you install the software PBX, you must also take into account the communicative load in the company.
To make money off termination, you should use the equipment with a small number of channels to ensure its smooth operation to landcalls. It is also important to minimize the blocking of SIM-cards by AntiFraud systems, in which local operators invest a lot of money. Connect your GSM gateways and SIM-banks to GoAntiFraud to significantly reduce the number of blocked cards thanks to efficient tools to simulate the human behavior.