20-May-2016 15:14

Features of VoIP 3CX System


Currently, the technology of the voice traffic transfer via networks is undergoing a kind of "boom". There have been already developed many different voip solutions that make Internet telephony possible not only with Asterisk. One of the most promising technologies is 3CX Phone System.

Voip 3cx refers to PABX, the benefits of which are difficult to overestimate. The main one is scalability, i.e. the possibility of a significant increase in the number capacity without additional modifications to IP PBX. In addition, when using such technologies is not necessary to purchase expensive special-purpose equipment. This advantage is especially important when the company moves or relocates its employees from one room to another. But what distinguishes the 3CX system from other similar solutions?

3CX is a good alternative to Asterisk

When it comes to modern VoIP-servers, the Asterisk program comes up in the first place. Of course, this the latest versions of the software are quite simple to install and configure but its use requires a trained administrator and a basic knowledge of Unix- systems. Therefore, small offices often choose 3CX-systems running Windows 2000, 2003, XP, and Vista. The new versions also support IOS and Android. 3CX is a simplified version of a PABX that has the flexibility and functionality.

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Functional of the 3CX Phone System

In addition to functioning as the server that provides the VoIP-system operation via SIP-protocol, the 3CX program includes other useful components:

  • Media Server transmits voice messages.
  • Web Server allows the user to have access to the control console.
  • The database server is used to store 3CX parameter settings.
  • Digital Receptionist can be used to establish a call-center, thanks to the automatic response to calls of subscribers.
  • Voicemail Manager provides tools to manage voice mail messages.
  • Fax Server handles fax machines.
  • VPN-service provides users, who use VPN-connections, with remote access to SIP-server.

Thanks to the simple interface of the program, a user, clearly knowing the final result of the settings, can easily master 3CX. Another advantage is Call Assistant that provides customer support and is focused on improving the use of the system.

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