VOIP - telephony is the 21st - century technology improved from the PBX to a PC connected to the IP that converts sound to certain files. Using the technology that combines a phone, GSM, the Internet, you can easily talk to two subscribers on different continents without interruption of communications and damage to the budget. A phone call is made from abroad to the local station and is transmitted to the number via connections. You have to pay at the rates of the country to which you call. This is a crucial component in the business.
That is why more and more companies use the services of VoIP phone systems for small businesses, connecting equipment, or providing services to others. Since the number of those who call abroad inexpensively increases, many firms successfully use such a system. The main opportunity is a connection of additional lines and numbers at low prices to expand and develop office telephony. It all depends on a country, volume, type of funds, the size of an office, and conducted business activity.
According to company executives, using the VoIP-telephony makes it possible to save on long trips and expensive calls. The specificity of the VOIP system involves the use of discrete and digital packages, applications, and programs, providing protocols, decoding, and voice transmission.
Incoming PSTN phone lines are converted to SIP and VOIP, so you can make cheap calls and hold conferences. To do this, Outlook and CRM are used to connect with people, learn if a subscriber is available, and coordinate based on the address book. There can be a few lines used, so call forwarding, voice mail, and other functions are carried out without any problems.
With VoIP, you can always hold conferences of any level, send messages, and maintain a customer database in an automatic mode. Calls and messages are usually received when a person is in another city or country.
VoIP for business provides excellent communication to communicate with the right people via Outlook and CRM with just one click. Data on customers will be accessed easily and without problems. Efficient communication involves viewing via the address book, a function of control and supervision of the SMS, voice mail, and so on.